Our complaints process

wHAT HAPPENS WHEN SOMETHING GOES WRONG?

We’ll do everything we can to get things right the first time, but when things don’t go quite as you’d hoped, we are committed to fixing things quickly and fairly.

If you’ve got a complaint, you can log it by calling us on 0300 373 3540 or by emailing the team directly at hello@leeputilities.co.uk